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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carina Guzman

August 21, 2025

5  out of  5
rating by Carina Guzman
"Me and my family had a great experience with Fabiola agent in this office. She was the best very friendly,kind,understanding and over all very helpful. She really takes her time to look for the best deals to help you and your family budget. I never meet someone who cared so much about her customers definitely recommend he she is the best truly mean it."
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Jose Ramirez

August 21, 2025

5  out of  5
rating by Jose Ramirez
"With 4 years of having insurance with different providers. I’ve had a great experience with this office. Fabiola has been great! 🙏🏽🙏🏽🙏🏽 10/10 service 😊"
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Linda Lequin

August 20, 2025

5  out of  5
rating by Linda Lequin
"They are very helpful and have great prices."
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Brandon Schumacher

August 20, 2025

5  out of  5
rating by Brandon Schumacher
"Great customer service! Very helpful"
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Laureen Olsen

August 15, 2025

5  out of  5
rating by Laureen Olsen
"Excellent , informative & helpful in a comparison to my present Home & Auto bundle. I highly recommend Stephanie McMurrich as an Agent of great worth & a value to the company. Thank you"
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Fabiola Sierra

August 15, 2025

5  out of  5
rating by Fabiola Sierra
"Hace dos años me movi con el agente Tyler, en kennewick , fue una gran diferencia, mis llamadas ya son contestadas rápidamente y cada preocupación oh pregunta son muy bien atendidas con profesionalismo y efectividad. Sinceramente estoy muy agusto con el personal, agradesco a Christina y Fabiola por siempre ajustar los cambios que sean necesarios para mantener mi presupuesto."
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David Jepsen

August 14, 2025

5  out of  5
rating by David Jepsen
"These guys offer great service, not only that, but friendly too!!"
We responded:
"David, thank you so much for the feedback. It costs nothing to be friendly, but it greatly increases the value of what we have to offer. We want people to feel welcomed when they call or come into our office. I'm so glad that you are seeing that. Thank you so much for being our customer and being a part of the State Farm family! -Tyler"
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Jason Slagle

August 14, 2025

4  out of  5
rating by Jason Slagle
"Christina was extremely helpful getting us quotes and setting up our home and auto policies."
We responded:
"Jason, thank so much for the feedback on our team. Christina is awesome and a huge part of the success of our team. Welcome to the State Farm family! -Tyler"
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Michael Duddy

August 14, 2025

5  out of  5
rating by Michael Duddy
"I spoke with Tyler directly and he handled an issue with professionalism and speed. Top notch customer service."
We responded:
"Michael, thank you so much for your feedback. Our team prides itself on being fast and accurate. We appreciate your business, and we appreciate you. Thanks for being a part of the State Farm family!"
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Alicia Rivera

August 14, 2025

5  out of  5
rating by Alicia Rivera
"I have had an excellent experience with the Tyler Swarner State Farm office regarding all of my insurance needs. The team has consistently demonstrated promptness, accuracy, and professionalism in every interaction. Whether it was for policy updates, questions about coverage, or assistance with claims, they were always responsive and thorough. I especially appreciate the friendly and knowledgeable staff, who take the time to explain options clearly and ensure that I feel confident in my choices. I highly recommend this office to anyone seeking reliable and personalized insurance services."
We responded:
"Alicia, thank you for your wonderful review! We’re delighted to hear that our team has consistently provided you with prompt, accurate, and professional service. Our team takes great pride in offering friendly and knowledgeable support, and it’s rewarding to know that you feel confident and well-informed in your insurance decisions. Your recommendation means a lot to us, and we look forward to continuing to assist you with all your insurance needs! Thank you for being our customer! -Tyler"
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Megan Mayoral

August 13, 2025

5  out of  5
rating by Megan Mayoral
"Tyler and his staff are great. When I go in I talk with Christina Lowery she is amazing and goes above and beyond to get whatever questions I have answered. I would recommend them 100%. Thank you Tyler and team 😊"
We responded:
"Megan, you are so welcome! I appreciate the feedback about Christina and the team. You recommendation means alot to us and we appreciate you and your business. Thank you! -Tyler"
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Levi Gunion

August 13, 2025

5  out of  5
rating by Levi Gunion
"I’ve always felt like Tyler and his team have given quality attention to me. Thank you!!"
We responded:
"Levi, that's great to hear. We always try to tailor our service to each individual customer and family. We appreciate you, thank you for being our customer! -Tyler"
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Nick Engelbrecht

August 13, 2025

5  out of  5
rating by Nick Engelbrecht
"Tyler and his team are AMAZING! They are passionate about providing first class customer service! Timely responses to emails and honest, thoughtful answers."
We responded:
"Nick, welcome to our office. We appreciate the opportunity to take care of you and your family, and we value your trust in us. Thanks for being a part of the State Farm family! -Tyler"
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Mari Noy

August 8, 2025

5  out of  5
rating by Mari Noy
"Muy amables me gusta mucho"
We responded:
"¡Muchas gracias por tu amable comentario! Nos alegra mucho saber que te gustó nuestro servicio. Estamos aquí para ayudarte siempre que nos necesites. ¡Esperamos verte pronto! -Tyler"
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Daniel Miki

August 8, 2025

5  out of  5
rating by Daniel Miki
"Fabiola is fantastic to work with and is very responsive and we were able to save $$$ on our insurance cost. Highly recommended!"
We responded:
"Thank you so much for your kind words Daniel! We're thrilled to hear that Fabiola provided fantastic service and helped you save on your insurance. We look forward to assisting you again in the future for years to come. Thank you! -Tyler"
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Roger Romero

August 2, 2025

5  out of  5
rating by Roger Romero
"I cannot say enough amazing things about Tyler Swarner’s State Farm office! From the moment I walked in, the entire team made me feel welcomed, valued, and completely taken care of. Christina was incredibly knowledgeable and walked me through every detail of my coverage with patience and clarity. Stephanie was a total rock star kind, efficient, and on top of every question I had. And Fabiola? An absolute gem. Her professionalism and warmth made everything feel so easy and stress-free.You can tell this office genuinely cares about their clients. They don’t just sell policies they build relationships and go the extra mile to make sure you feel protected and understood. If you’re looking for top-notch service, real people who listen, and a team that has your back, this is the office you want to work with. Highly recommend 10/10! 👏🏼👏🏼👏🏼"
We responded:
"Roger, wow, wow, wow! I'm glad that is the feeling your got when you walked into our office. We strive to be welcoming and helpful to everyone whether they have been with State Farm for years or they are just starting with us. Heck, if someone is just asking us for directions, we want them to have that same feeling. Christina, Stephanie, and Fabiola are a big part of the success of our team, and they are awesome. I'm glad that they have been able to assist you and do it in a way where your feel comfortable and not pressured. Dealing with insurance doesn't have to be a stressful situation and we are going to do what we can do to make it fun, easy, and comfortable. Thank you for everything you do Roger! -Tyler"
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Lance Sawyer

August 2, 2025

5  out of  5
rating by Lance Sawyer
"I have been with Tyler and his staff for many years. They are always professional and courteous in all my interactions with them. They keep me informed of any changes well in advance and let me know if there are any issues with my policies. I never get any pushy sales pitches. Changing vehicles just takes a quick call and sending a couple pictures. Could not be easier or more pleasant to deal with. Thanks!"
We responded:
"Thanks for being a great, loyal customer over the years. It has been a pleasure working with you, and I appreciate your business. We have the doors open and the lights on because of customer like you and we never forget that. Customer service is at the heart of what we do; great coverage is just a biproduct of that. Thanks for everything Lance! -Tyler"
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Madi Jensen

August 1, 2025

5  out of  5
rating by Madi Jensen
"The staff are very welcoming and helpful. Stephanie, Fabiola and Christina all welcomed me with warm smiles. The vibes in the office are very positive. The best state farm agent in the Tri!"
We responded:
"Madi, thanks for the kind words. We truly do have a great team, and I appreciate everything they do each day to take care of our great customers. Thanks for being our customer, we appreciate you! -Tyler"
Profile photo of Karmen Donaldson

Karmen Donaldson

August 1, 2025

5  out of  5
rating by Karmen Donaldson
"Tyler Swarner’s office is very easy to work with! I really appreciate being able to text instead of call."
We responded:
"Karmen, it's been a pleasure working with you over the years. We try to make it as easy as possible to get ahold of us the way you need to get ahold of us. Thanks for being a great customer, we appreciate you! -Tyler"
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Mae

July 24, 2025

5  out of  5
rating by Mae
"I worked with Stephanie at State Farm. She made it very easy to get car insurance and renters insurance. Very easy to talk to would highly recommend."
We responded:
"Mae, thank you so much for letting us know how Stephanie did. Stephanie is great and I'm glad she was able to help you out with your auto insurance and renters insurance. We appreciate your business, welcome to the State Farm family!"
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K P

July 23, 2025

5  out of  5
rating by K P
"Stephanie is amazing to work with. She made our switch to State Farm to easy, saving us $4000 on a home policy!!!! Amazing!!"
We responded:
"Thank you for the kind words! We're so glad to hear that Stephanie has been responsive and provided excellent customer service. Stephanie is pretty awesome, and we are lucky to have her on the team! Thank you so much! -Tyler"
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Courtney Hendershot

July 23, 2025

5  out of  5
rating by Courtney Hendershot
"They did a amazing job!!!! 👏 Me and my husband are incredibly grateful for everything they did for us!!!!! Highly recommend!"
We responded:
"Courtney, we are always here for you. Anything we can do, don't hesitate to reach out. We appreciate you! -Tyler"
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Haixin Zhang

July 23, 2025

5  out of  5
rating by Haixin Zhang
"Very friendly and knowledgeable people!"
We responded:
"Haixin, that you for the review. We try our best to help educate our customers and help them make the best decisions possible. Thank you! -Tyler"
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Sarah Matzen

July 22, 2025

5  out of  5
rating by Sarah Matzen
"I really appreciate Christina help. She was very understanding about what was going on and she went above and beyond to help me."
We responded:
"Sarah, Christina is awesome; I'm happy that she took great car of you and wend above and beyond. Thank you so much for the feedback, we appreciate you! -Tyler"
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Rebecca Lebo

July 19, 2025

5  out of  5
rating by Rebecca Lebo
"Fabiola was amazing through the entire process. She was honest and had great communication. We are very happy!"
We responded:
"Rebecca, welcome to the State Farm Family. I am so happy that Fabiola was able to help you get the coverage you needed for you and your family. We appreciate you and your business! -Tyler"